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Complex Care

Certain Care is a leading specialist in the provision of complex care and support for younger adults with a wide variety of severe and chronic health conditions.
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LTaylor

Certain Care provided us with a live in carer for respite cover for my aunt whilst we were out of the country and the carer they supplied us with made a great impression her (quite a feat if you knew her!) I will be using their services again in the near future. Highly recommended.

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Anonymous

This service was excellent in every way providing effective, efficient and empathetic home care. The manager arranges everything and liaises with the local hospital about discharge and maintains good contact with the cared for, the relatives and the carers. The carers are excellent and manage to offer top quality care whilst establishing and maintaining a good, not patronising relationship with their client. I was pleasantly surprised at how cost effective this was compared to a good quality care home and it allowed my father to spent his final weeks in familiar surroundings. In 5 plus years of caring for my parents I have never felt so supported and wish that I had known about it sooner .

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pops

Certain Care provided care for a family friend who has Alzheimers and other health conditions. The staff were friendly and helpful and very dedicated even when she was a ‘bad day’. A very comforting and reassuring service. P.

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Graham Langham

My search for a care package that met a budget, was able to accommodate a terminal parent and a critically disabled parent at the same time, with the target of keeping them in their own home, at first sight looked to be a very difficult one. However, with Certain Care, it was possible not only to get a very professional live in Carer, who had all the expected respect and compassion for an aging couple’s personal needs, but also managed their ongoing medical issues and changing OT requirements with an outstanding degree of professionalism. The Carer was able to work effectively with the already installed care team, and as that team’s requirement altered, was able to adjust to the changing routines, suggesting improvements in comfort for my parents along the way. I would like to thank Certain Care for its understanding and ability to deal with a very difficult period of our lives in an effective and caring way. I would very much recommend this company to families who find themselves in these kinds of difficult circumstances, and are looking for the best possible solution to their needs. Warm regards, G Langham. Ashford, Kent.

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Val

We received a wonderful live-in carer to help my elderly disabled mother continue living in her own home. The carer was experienced and able to provide a service that was personalised to Mum’s needs and preferences. Both carer and client received excellent support from the Certain Care Manager, who was easy to contact and who offered helpful solutions to difficulties as they arose. Certain Care Limited have created a "joined-up, working together" type environment, which allowed my mother to receive the highest standards of care at a fraction of the cost of the local nursing homes.

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Anonymous

My mum isn’t the easiest to get along with. Certain Care provided 2 carers that she got on with – a first !. Always professional, reasonable rates and great carers – thank you very much !

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North London

My sister and I have been very happy with Certain Care for our father’s needs over the past 5 months. the care worker’s unfailing patience, consideration and kind attention has made a huge difference to our father’s well being. Staff have been punctual, efficient, and accommodating. They have chosen places of interest when taking our father out and about in his wheelchair and have been totally reliable – we have never worried when our father was in their care, whether inside or outside the house. One member of staff was the first live-in attendant we have had, and their friendly and polite manner made it easy for us to live alongside them. This member of staff has voluntarily helped with odd jobs in the house, and has been particularly helpful in taming the garden. We would not hesitate to recommend Certain Care to anyone needing their services. Thank you so very much, we are glad we found you.

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Margaret

I used Certain Care to look after my aunt, who is a blind elderly lady. I cannot recommend the care and attention we received enough. I was kept informed of all her needs and there were always carers available to assist when change over of carers was needed. As I live overseas, I received frequent phone calls and emails about my aunt’s condition. We were made feel as if we were the only people using the service. I have absolutely no hesitation in recommending Certain Care for all of the above reasons. Well done to all the team.

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J.B

We were new clients of Certain Care, but, can really recommend the care and attention to detail provided. If we did not have the team looking after the best interests of my mum, she would not be able to remain in her own home.

Complex Care In-Home Support

Complex care demands a person-centred approach, wherein a variety of specialist care services must be combined to provide the extensive support of a patient requires. From assistance with household chores to fulfilling their complex medical requirements, it is a bespoke form of in-home care that prioritises the patient’s health and quality of life.

In-home complex care is often required when a person has a chronic or progressive long-term health condition that makes it difficult or impossible for them to manage their own wellbeing. An alternative to moving into permanent residential care, in-home complex care enables patients to receive the help and support they need in the comfort of their own home.

At Certain Care, we work hard to provide the patients we support with the specialist care they need to retain their independence and continue living their preferred lives for as long as possible. Our in-home complex care services are suitable for patients with a wide range of conditions, including Alzheimer’s, Parkinson’s, acquired brain injuries and more.

Call anytime for more information on the potential benefits of in-home complex care, or to discuss your requirements in more detail.

The Highest Quality In-Home Complex Care

In-home complex care is a bespoke care and support solution, tailored to meet the immediate and changing requirements of the recipient and their loved ones.  It is a highly specialist form of in-home care, covering everything from basic household tasks to help with personal hygiene to administration of medication and more.

At Certain Care, we offer a wide variety of flexible in-home complex care services to suit all requirements and budgets. Your service package will be personalised to suit your requirements and those of your loved ones, which can be arranged in the form of the following:

Live-in care

For patients with the most complex and extensive requirements, we can provide the 24/7 live-in care needed to ensure total peace of mind. Live-on care provides patients with round-the-clock help and support, ensuring there is always someone within arm’s reach when needed.

Visiting care

Regular visits can also be scheduled for those who require significant help and support, but do not need the 24/7 services of a live-in carer. These visits can be scheduled in advance for particular days and times, or can be arranged on an ad hoc basis when required.

Respite care

We also specialise in the highest-quality respite care – a form of short-term specialist care that can be ideal during rehabilitation or when recovering from an illness.  Respite care can also provide friends and family members with the opportunity to take a break from caring for a loved one – essential for their own physical and psychological wellbeing.

For more information on our complex care services or to discuss the benefits of live-in care in more detail, contact a member of the team at Certain Care today.

Speak to our care experts!

Complex Care for Young Adults

Anyone living with a long-term illness, a progressive condition or a debilitating injury of any kind could benefit from complex care.  Overseen by an experienced provider, complex care ensures the full care and support requirements of the patient are met by way of a person-centred, integrated approach.

At Certain Care, we provide personalised in-home complex care solutions for adults of all ages.  We understand how difficult and distressing it can be to face the prospect of short- or long-term debilitation or disability as a younger adult.  With the professional in-home services we provide, we aim to help the young adults with complex care requirements maintain their independence and enjoy the best possible quality of life.

From post-hospital recovery to rehabilitation following injuries to progressive health conditions of all kinds, our bespoke in-home complex care solutions bring welcome peace of mind for our patients and their loved ones.  For more information or to discuss the benefits of in-home complex care in more detail, contact a member of the team at Certain Care today.

In-Home Complex Care for All Ages and All Requirements

By its nature, complex care is a is particularly extensive and demanding form of in-home care. A welcome alternative to moving into short- or long-term residential care, in-home care allows patients of all ages to receive the care and support they need in the comfort of their own homes.

Just a few of the conditions in-home complex care is suitable for include the following:

At Certain Care, our bespoke in-home complex care services are tailored to meet the unique requirements of the patients we support and their loved ones. From ad-hoc help with appointments and outings to regularly scheduled visits to 24/7 live-in care, we adopt a flexible and accommodating approach that translates to total peace of mind.

For more information on our complex care services for young adults or to discuss your requirements in more detail, call the team at Certain Care today for an obligation-free consultation.

FAQS

What exactly does complex care mean?

Complex care requirements are those that are of particularly complicated or extensive in nature, typically requiring the involvement of multiple providers. Complex care is provided when a patient’s care and support requirements cannot be covered by themselves or their immediate support network – i.e. friends and family.

Who could benefit from complex care support?

Complex care support comes highly recommended to anyone whose health, wellbeing, recovery or rehabilitation could benefit from the extensive care and support of an in-home carer.  In short, anyone living with a serious illness or injury of any kind – long-term or short term – could benefit from complex care support.

Do patients with complex care requirements need to move into a home?

Not necessarily, but it depends entirely on the extent of the patient’s requirements and their own personal preferences.  However, the vast majority of patients with complex care requirements prefer to be cared for in their own homes, which is often possible with specialist live-in care and support.

How long can complex care be provided for?

Complex care can be provided for any period of time necessary, in accordance with the requirements of the recipient.  It can be offered for as little a few weeks to support post-hospital recovery and rehabilitation, or on a permanent basis in the form of 24/7 live-in care.

Can complex can be provided in patients’ own homes?

Yes, and there are many who believe that complex care be significantly more effective when provided in-home. Professional in-home complex care can therefore offer an amicable alternative to moving into residential care, whether on a short-term, long-term or permanent basis

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