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Carers Assessment: What It Is and How to Get One

Carers Assessment: What It Is and How to Get One

If you look after a partner, parent, relative or friend who could not manage without your help, you may be entitled to a carers assessment. It is a chance to talk about how caring affects your life and what support could make it easier.

Many people who are caring for an elderly parent do not realise they qualify, or assume the assessment is only for people who care full time. This guide explains what a carers assessment is, how it differs from a care needs assessment, how to request one and what support might follow.

What Is a Carers Assessment?

A carers assessment is a conversation with your local council, or an organisation working on its behalf, about your needs as a carer. In England, councils have a duty under the Care Act 2014 to offer an assessment to any adult carer who appears to need support. The focus is on you rather than the person you look after: your health, your work, your relationships and whether you are able and willing to continue caring.

Who Is Eligible

You do not need to live with the person, be related to them or provide a set number of hours of care. If you give unpaid help to someone who needs it because of illness, disability, frailty or a mental health condition, you can ask for an assessment. It makes no difference whether you already receive Carer’s Allowance. Young carers and parents of disabled children have their own assessment routes.

What the Council Will Ask You

Expect questions about the care you give, how much time you spend caring each week and how it affects your sleep, health, work, finances and social life. You may be asked what you would like to change and what would happen if you could no longer provide care. There are no right or wrong answers. Being honest about the strain you are under is the best way to get the right support.

How a Carers Assessment Differs From a Care Needs Assessment

The two assessments are closely linked, but they look at different people. Understanding the difference helps you ask for the right one, or for both.

Assessing the Person You Care For

A care needs assessment looks at what the person you support needs help with day to day, such as washing, dressing, eating, moving around the home and staying safe. Anyone who appears to need care and support can request one, and in England the assessment itself is free. It is often prompted by a fall or a period of illness, and many people are assessed when they are ready to leave hospital and need care at home after a hospital stay.

Why Both Assessments Matter

The two assessments can be carried out together or separately. Looking at both gives the council a fuller picture of the household and the caring arrangement as a whole, rather than treating each person in isolation. If the person you care for later chooses support at home, understanding the different types of live-in care alongside their assessed needs can help you plan help that works for the whole family.

How to Request an Assessment

Asking for an assessment is usually straightforward, and you can request one at any time, including if you have had one before and your circumstances have changed.

Contacting Your Local Authority

Contact the adult social care team at the council covering the area where the person you care for lives. Many councils let you request an assessment online, by phone or by email, and some ask you to complete a self-assessment form first. Your GP, a local carers’ centre or a hospital social worker can also help you get the process started.

Preparing Before the Meeting

Keep a short diary for a week or two noting everything you do, including tasks that are easy to overlook such as managing medication, chasing appointments or being woken during the night. Write down how caring affects you and what would help, whether that is regular breaks, help around the house or information on future options such as how live-in care works. After the assessment, ask for a written copy of the outcome.

What Support Could Follow

If the council decides you have eligible needs, it will agree a support plan with you. What is offered depends on your circumstances and on the services available locally, so outcomes vary from place to place.

Breaks From Caring

Regular breaks can make a real difference to your wellbeing. Support may include short-term respite care in the home of the person you look after, places at day centres or a sitting service so you can get out for a few hours. If disturbed nights are the main problem, overnight care can give you the chance to rest properly while the person you care for is still supported.

Practical and Financial Help

Support might include help with housework or gardening, training in moving and handling, emotional support or advice on benefits such as Carer’s Allowance. The council may also carry out a financial assessment to work out whether you, or the person you care for, need to contribute towards the cost of any services. If you are planning longer-term support, it helps to understand the ways to fund live-in care and how live-in care is priced, so you can compare your options with confidence.

How the Process Varies Across the UK

The details depend on where the person you care for lives. In England, assessments follow the Care Act 2014. In Wales, carers have a right to an assessment under the Social Services and Well-being (Wales) Act 2014. In Scotland, adult carers can ask for an adult carer support plan under the Carers (Scotland) Act 2016, while young carers can ask for a young carer statement. In Northern Ireland, carers assessments are arranged through the local Health and Social Care Trust. Check the website of your council or trust for the exact process in your area.

Your Carers Assessment Questions Answered

Is a carers assessment free?

Yes, the assessment itself is free. Any services offered as a result may be subject to a financial assessment, and some councils charge for certain types of support.

Can I have an assessment if I do not live with the person?

Yes. Where you live does not affect your right to an assessment. Many carers support someone across town or further afield, and the time and travel involved should form part of the conversation.

How long does it take to get a decision?

Timescales vary between councils and depend on local demand. If your situation is urgent, for example because you have become unwell or the person you care for is at risk, tell the council straight away. In the meantime, emergency home care can bridge the gap if you suddenly find you cannot continue caring.

Getting Extra Support at Home While You Wait

An assessment can take time, and caring does not pause in the meantime. If you would like to talk about private support at home, from occasional respite to full-time live-in care, contact our team for friendly, practical advice about what could work for you and the person you care for.

Testimonials

Certain Care provided us with a live in carer for respite cover for my aunt whilst we were out of the country and the carer they supplied us with made a great impression her (quite a feat if you knew her!) I will be using their services again in the near future. Highly recommended.

This service was excellent in every way providing effective, efficient and empathetic home care. The manager arranges everything and liaises with the local hospital about discharge and maintains good contact with the cared for, the relatives and the carers. The carers are excellent and manage to offer top quality care whilst establishing and maintaining a good, not patronising relationship with their client. I was pleasantly surprised at how cost effective this was compared to a good quality care home and it allowed my father to spent his final weeks in familiar surroundings. In 5 plus years of caring for my parents I have never felt so supported and wish that I had known about it sooner .

Certain Care provided care for a family friend who has Alzheimers and other health conditions. The staff were friendly and helpful and very dedicated even when she was a ‘bad day’. A very comforting and reassuring service. P.

My search for a care package that met a budget, was able to accommodate a terminal parent and a critically disabled parent at the same time, with the target of keeping them in their own home, at first sight looked to be a very difficult one. However, with Certain Care, it was possible not only to get a very professional live in Carer, who had all the expected respect and compassion for an aging couple’s personal needs, but also managed their ongoing medical issues and changing OT requirements with an outstanding degree of professionalism. The Carer was able to work effectively with the already installed care team, and as that team’s requirement altered, was able to adjust to the changing routines, suggesting improvements in comfort for my parents along the way. I would like to thank Certain Care for its understanding and ability to deal with a very difficult period of our lives in an effective and caring way. I would very much recommend this company to families who find themselves in these kinds of difficult circumstances, and are looking for the best possible solution to their needs. Warm regards, G Langham. Ashford, Kent.

We received a wonderful live-in carer to help my elderly disabled mother continue living in her own home. The carer was experienced and able to provide a service that was personalised to Mum’s needs and preferences. Both carer and client received excellent support from the Certain Care Manager, who was easy to contact and who offered helpful solutions to difficulties as they arose. Certain Care Limited have created a "joined-up, working together" type environment, which allowed my mother to receive the highest standards of care at a fraction of the cost of the local nursing homes.

My mum isn’t the easiest to get along with. Certain Care provided 2 carers that she got on with – a first !. Always professional, reasonable rates and great carers – thank you very much !

My sister and I have been very happy with Certain Care for our father’s needs over the past 5 months. the care worker’s unfailing patience, consideration and kind attention has made a huge difference to our father’s well being. Staff have been punctual, efficient, and accommodating. They have chosen places of interest when taking our father out and about in his wheelchair and have been totally reliable – we have never worried when our father was in their care, whether inside or outside the house. One member of staff was the first live-in attendant we have had, and their friendly and polite manner made it easy for us to live alongside them. This member of staff has voluntarily helped with odd jobs in the house, and has been particularly helpful in taming the garden. We would not hesitate to recommend Certain Care to anyone needing their services. Thank you so very much, we are glad we found you.

I used Certain Care to look after my aunt, who is a blind elderly lady. I cannot recommend the care and attention we received enough. I was kept informed of all her needs and there were always carers available to assist when change over of carers was needed. As I live overseas, I received frequent phone calls and emails about my aunt’s condition. We were made feel as if we were the only people using the service. I have absolutely no hesitation in recommending Certain Care for all of the above reasons. Well done to all the team.

We were new clients of Certain Care, but, can really recommend the care and attention to detail provided. If we did not have the team looking after the best interests of my mum, she would not be able to remain in her own home.

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